Service Name:

myNEU Portal

Description

The myNEU Portal is an electronic gateway for the Northeastern University community and offers "one stop shopping" for Faculty, Staff, Enrolled and Admitted Students, and Parents. Services are targeted to members of the NU community by role, therefore providing a personally tailored experience. Campus news and departmental announcements are also accessible via the myNEU Portal.

Functionality/Benefits

The myNEU Portal offers members of the Northeastern community access to services 24/7, so a variety of important functions can be performed at their convenience.

A sampling of the services provided (based on role) on the myNEU Portal are:
  • E-mail
  • Course Information and Registration
  • Financial Aid Status
  • Housing Application and search
  • Student Accounts and Payments
  • Co-op Job search
  • HousingShare and RideShare
  • Student Employment search
  • Grades and Transcripts
  • Pay Tuition and Housing Deposits
  • Payroll Information
  • Electronic Rosters
  • Software Downloads
  • Faculty Course Evaluations (TRACE)
  • Service Level Options

    N/A

    Dependant Services

    Account Management Services

    Customers

    The myNEU Portal service is automatically available to those individuals that need access

    Users

    Faculty, Staff, Students and Parents

    Hours of Availability

    Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

    Support

    Support is provided by Information Services during Service Desk hours of 7:00am - 12midnight Monday - Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

    Charge

    Currently, there is no charge for this service.

    Request for Service

    This service is automatically available to those individuals that need access. Please contact the Service Desk at 617-373-4357 for any questions.

    All members of the NU community are granted a myNEU Portal account. Faculty, Staff Students, and Parents can activate their accounts and obtain their myNEU Portal username/password by visiting myneu.neu.edu and selecting the link "How do I get a myNEU username and password?"

    To see a demonstration of services available on myNEU, you can access a limited tour of the site using username "neustudent" and password "husky"

    Version, Date last updated

    Version: Luminus Platform 3.3.3