myKnowledge

The myKnowledge service provides you with 24 x 7 x 365 searchable access to thousands of solutions to help you with your technology questions. Information is available about standard applications, hardware, and NU-specific technologies. The myKnowledge service also provides access to new and noteworthy product information available for user-selected topics, including how-to documents.

Consistent solutions/answers are available 24 x 7 x 365 via the Internet. Service allows customers the ability to filter specific applications and/or devices for which they want to see solutions. You can also see frequently asked questions about NU technologies.

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Faculty, Staff, and Enrolled Students

Faculty, Staff, and Enrolled Students

Support is provided by Information Services, specifically the Knowledge Management group. To obtain assistance with this service, please contact the Service Desk at 617-373-4357. Vendor support is available 24 x 7.

Support is provided by Information Services during Service Desk hours of 7:30am - 10:00pm Monday - Friday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Currently, there is no charge for this service.

This service is automatically available to those individuals that need access (with valid NU credentials). Please contact the Service Desk at 617-373-4357 for any questions.

Version: RightAnswers 4.5