Service Name:
myApps
Description
The myApps service provides remote (off-campus) access to University licensed applications for Faculty, Staff and Students.
Functionality/Benefits
Accessed via the myNEU portal, this service allows users access to University licensed applications while off campus. It also provides integration with the myFiles service which allows you to store your files on the web so they can be accessed remotely. All clients (Apple and Windows) must have the Microsoft Remote Desktop Connection software installed. Windows computers have this by default and Macintoshes can utilize a free download from Microsoft to obtain access to this service.
Service Level Options
N/A
Dependant Services
myFiles
Customers
Faculty, Staff and Students
Users
Faculty, Staff and Students
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357.
Version, Date last updated
N/A