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Service Catalog

The Service Catalog is an official list of services offered to the Northeastern University community and supported by Information Services (IS). It represents the services our Faculty, Staff, and Students can obtain and/or utilize to enhance their ability to identify services to benefit their job functions and to enhance their understanding of the services IS provides. The Service Catalog forms the basis for an understanding of all services offered and the functionality, features, support and request process for each service. If you have any suggestions or questions regarding this catalog, please submit the details through the Service Catalog Feedback link at the bottom of the page.

Application Development Application Development Services Enterprise Integration Services Web Form Publishing and Workflow Application Distribution Software Download Network Distributed MacApps Server Share myApps Network Distributed Applications Business/Enterprise Applications and Services Enterprise Reporting Services Exam Processing hrConnect Mainframe Reporting Student Financial Applications Student Registrar Applications Unified Digital Campus Banner Advancement Banner Finance Banner Student Collaboration Services Incident Tracking and Reporting Learning Management System/Blackboard Mail List Subscription myFiles myNEU Portal SharePoint Community Use Computing Centrally Managed Labs Computer Lab Reservation eBars InfoCommons myNEU Kiosks Quick Print Stations Printing Services Free Print Quota Network Printing Consulting Services Audio/Visual Consulting Network Consulting and Design Project Management Research Computing Consultation Service Level Agreement (SLA) Authoring Software Consulting Services System Design Consultation Help and Support (Service Desk) Computer Equipment Relocation myBackup myKnowledge NUnet Computer Standardization and Offering Workstation Standards and Purchase Program Computing Support Malware Removal Technical Support Warranty Computer Repair Hosting Services Database Hosting Server Hosting Web Hosting Husky Cable Husky Cable Identity and Access Management Account Management Services NUID Lookup Application System Access Requests

Infrastructure Services Central File Storage High Performance Computing Managed Computer Services Information Security Regulation and Policy Compliance Security Patches and Updates Virus Protection Messaging Services Blackberry Enterprise Services Community Announcements E-mail and Calendaring Instant Messaging Network Services DNS Services Internet Services Internet2 Services IP Address Services Network Port Moves, Adds and Changes NUnet (Network) NUwave Wireless Network Remote Access Service (VPN) Remote Campus Network Services ResNet (Network) Structured Cable Design Presentation Support Services Conference and Event Support Digital Media Services Media/Computer Equipment Presentation Technical Support Video Conferencing Retail Services ResNet Retail Store Security Services Computer Security Incident Response Data Sanitization and Destruction Information Security Risk Management and Assessment Network Security Services Telephone Services Automated Call Distribution (ACD) Service Telephone Service and Equipment Training Services Online Training Instructor-Led Training Application Training Classroom Technology Training Information Security Awareness Training