Service Name:

Web Hosting

Description

Web hosting services are available to administrative departments and faculty members who create and maintain their own web sites, but would like a central environment to host them.

Functionality/Benefits

Web hosting options will vary depending on who is requesting the service. Eligible top-tier University and College web sites are created and maintained in partnership with Marketing and Communications using the University’s content management system.

Departments, centers, student groups and individual full-time faculty and staff members may maintain their own web sites using the university’s central web hosting service. For more information about potential web hosting solutions, please visit: http://northeastern.edu/nuweb/other_options/

Service Level Options

N/A

Dependant Services

N/A

Customers

MarCom, EdTech, Faculty and Staff

Users

Faculty, Staff, Colleges, Departments, Research Groups, and sponsored Student groups

Hours of Availability

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support

Support of the hosting infrastructure is provided by Information Services, specifically the System and Production Services group. Hours of support will vary depending on the negotiated agreement between the business customer and IS. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Support for development of websites and website functionality is provided by MarCom and EdTech for their respective customers. To obtain assistance with this service, please visit http://www.northeastern.edu/nuweb or send an email to webgroup@neu.edu.

Charge

Currently, there is no charge for this service.

Request for Service

Please visit NUWeb at http://www.northeastern.edu/nuweb for information and to request an account.

Version, Date last updated

N/A