Service Name:

Web Form Publishing and Workflow

Description

The Web Form Publishing and Workflow service provides the capability to create simple online forms or powerful, multifaceted business workflows on the backend. This service helps those with limited technical background create forms that can be auto-populated with information from the University's Registrar system. It also allows you to use workflow to automate the workflow that your form follows, allowing for more efficient processing between various individuals or departments.

Functionality/Benefits

This service provides customers with a way to transform paper forms to online forms, and to incorporate extensive backend workflow to simplify business process.

  • Easy transformation from paper to electronic forms
  • Forms created have a simple online interface
  • Usability and accessibility are taken into consideration when creating forms
  • Capability to auto-populate forms with information from other databases, minimizing duplicate entry of information
  • Online business process management allows for quick and simple form processing between multiple departments
  • Business Process Management (BPM) accommodates extensive backend workflow requirements
  • Consultation and advisement for BPM and form development is included in service
  • Service Level Options

    Simple: Information Services will create a simple web form that sends an email to the customer when a user has completed/submitted their form.

    Complex: Information Services will create a more complex form that involves extensive backend workflow, database integration, etc.

    Dependant Services

    N/A

    Customers

    Faculty and Staff

    Users

    Faculty and Staff

    Hours of Availability

    Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday.

    Support

    Support is provided by Information Services, specifically the EADS group, during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

    Charge

    Currently, there is no charge for this service.

    Request for Service

    This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.

    Version, Date last updated

    Version: Liquid Office 5.0