Service Name:
Video Conferencing
Description
Information Services has two portable video conferencing stations that can be reserved for use by Faculty and Staff. IS staff are available for consultation in configuring and using the equipment.
Functionality/Benefits
Allows the University community to hold video meetings that at one time would only be by phone. The service offers the following features: real time video and audio conferencing, IP based connectivity, and the capability to connect to multiple locations.
Service Level Options
N/A
Dependant Services
N/A
Customers
Faculty and Staff
Users
Faculty and Staff
Hours of Availability
Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday. Service can be made available after hours with event fee by contacting the Service Desk at 617-373-4357 and arranging for the equipment and technical assistance needed.
Support
Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
After hours current special event fees would apply. See the Conference and Event Support Service for details.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357 or by completing an Equipment Request form and emailing it to the Service Desk (help@neu.edu) for processing. Form can be found on the Information Services web site here.
Version, Date last updated
N/A