Service Name:

Student Financial Applications

Description

The Student Financial Applications suite of applications supports student billing, financial aid, etc. These student-facing web interfaces are accessible via the myNEU Portal.

Functionality/Benefits

The benefit to this service is accurate and reliable processing of University financial business transactions, along with a web interface which provides student populations the convenience to process transactions in real-time, 24 x 7, online. Enrolled Students and Parents have access to the web-based interfaces for payment and viewing of bill via NUpay found on the myNEU Portal.

Service Level Options

N/A

Dependant Services

myNEU Portal, Banner Finance

Customers

Student Financial Services

Users

Admitted and Enrolled Students and Parents

Hours of Availability

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support

Support is provided by Information Services during Service Desk hours of 7:00am - 12midnight Monday - Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently, there is no charge for this service.

Request for Service

This service is automatically available to those individuals that need access. Please contact the Service Desk at 617-373-4357 for any questions.

Version, Date last updated

N/A