Service Name:

Software Consulting Services

Description

Software consulting provides centralized software purchasing services, including needs consultation, product /pricing/upgrade research and recommendation. We work to provide members of the community maximum access to appropriate applications while recognizing financial considerations and upholding institutional responsibilities to comply with software licensing agreements and copyright law.

Functionality/Benefits

  • Research software available based on customer requirements
  • Work with vendor to negotiate license and cost
  • Work with multiple departments to negotiate cost-share for applications with multidisciplinary use
  • Work with Information Services to review software for viability in the NUnet environment prior to purchase; advise on best mechanism for distributing the software
  • Help prevent copyright infringement and non-compliance
  • Provide a central location of software licensing documentation and media
  • Service Level Options

    Service levels will vary based on the negotiated agreement between the business customer and Information Services.

    Dependant Services

    N/A

    Customers

    Faculty and Staff

    Users

    Faculty and Staff

    Hours of Availability

    Service is available during normal University business hours of 8:30am - 4:30pm Monday - Friday.

    Support

    Support is provided by Information Services, specifically the Software Licensing group, during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

    Charge

    Currently, there is no charge for this service.

    Request for Service

    This service can be requested by contacting the Service Desk at 617-373-4357.

    Version, Date last updated

    N/A