Service Name:
Software Consulting Services
Description
Software consulting provides centralized software purchasing services, including needs consultation, product /pricing/upgrade research and recommendation. We work to provide members of the community maximum access to appropriate applications while recognizing financial considerations and upholding institutional responsibilities to comply with software licensing agreements and copyright law.
Functionality/Benefits
Service Level Options
Service levels will vary based on the negotiated agreement between the business customer and Information Services.
Dependant Services
N/A
Customers
Faculty and Staff
Users
Faculty and Staff
Hours of Availability
Service is available during normal University business hours of 8:30am - 4:30pm Monday - Friday.
Support
Support is provided by Information Services, specifically the Software Licensing group, during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357.
Version, Date last updated
N/A