Service Name:

Presentation Technical Support

Description

The Presentation Technical Support service provides and maintains audio-visual equipment at Northeastern University's Boston campus for both classroom use and special events, offers technical assistance as needed, and conducts training sessions on the use of audio-visual equipment used in presentations.

Functionality/Benefits

Equipment, designed for ease of use and optimal integration, is available.  At the same time as you request the equipment, you may request assistance, if needed, for classroom and event presentations.

Service Level Options

N/A

Dependant Services

N/A

Customers

Faculty, Staff, and Students

Users

Faculty, Staff, and Students

Hours of Availability

Service is available during class hours of 7:30am - 10:00pm Monday - Thursday and 7:30am - 6:00pm on Friday. Service can be made available for specific needs on a requested basis.

Support

Support is provided by Information Services, specifically the Customer Services group. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently, there is no charge for this service.

Request for Service

This service can be requested by contacting the Service Desk at 617-373-4357 or by completing an Equipment Request form to pre-schedule support. Form can be found on the Information Services web site here.

Version, Date last updated

N/A