Service Name:

Network Port Moves, Adds and Changes

Description

Network Port Moves, Adds and Changes service provides Faculty, Staff and Students new NUnet Quads, Resnet Quads or Husky Cable jacks installed, moved or ports activated.

Functionality/Benefits

Provides access to the Northeastern campus data network. The network provides high-bandwidth and high-availability connections to computing resources across campus. Customers must submit a form to the Information Services Service Desk indicating what items they want and authorizing payment for the services requested.

Service Level Options

N/A

Dependant Services

N/A

Customers

Faculty, Staff, Students and groups or individuals working with the University

Users

Faculty, Staff, Students and groups or individuals working with the University

Hours of Availability

Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday.

Support

Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the NTS Service Manager.

Charge

Charges for this service vary depending on needs of the customer.

Request for Service

This service can be requested by contacting the Service Desk at 617-373-4357.

For non-construction project based network move and installation requests, a Budget Transfer Authorization (BTA) request form will need to be completed and emailed to the Service Desk (help@neu.edu) for processing. The BTA form can be found on the Information Services web site here.

Version, Date last updated

N/A