Service Name:
Network Consulting and Design
Description
The Network Consulting and Design service provides consultative services in response to customer requests regarding networking designs that meet or exceed industry standards.
Functionality/Benefits
Customers are provided with design solutions across the Northeastern campus, the technical translation of business/IT requirements into network components, and the ability to discuss the needs for non-standard networks. The design would meet customers emerging needs and the solution would scale and grow with the customer.
Service Level Options
N/A
Dependant Services
N/A
Customers
Faculty, Staff, Students and groups or individuals working with the University
Users
Faculty, Staff, Students and groups or individuals working with the University
Hours of Availability
Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday.
Support
Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Charges for this service vary depending on needs of the customer.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.
Version, Date last updated
N/A