Service Name:

NUnet (Network)

Description

Provides the Northeastern community with redundant, high bandwidth, high availability, connectivity from Northeastern's data network to the Intranet / Internet.

Functionality/Benefits

Connect to any network service on campus, as well as remote campus, providing the service is not being blocked by a firewall rule.

Service Level Options

N/A

Dependant Services

N/A

Customers

Faculty, Staff, Students and groups or individuals working with the University

Users

Faculty, Staff, Students and groups or individuals working with the University

Hours of Availability

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support

Support is provided by Information Services during normal Service Desk hours of 7:00am - 12midnight Monday - Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently there is a no charge for the initial "B" data port. Additional data ports will have an initial charge.

Request for Service

This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.

Version, Date last updated

N/A