Service Name:
Internet Services
Description
Network infrastructure that provides Intranet and Commodity Internet connectivity.
Functionality/Benefits
Provides the Northeastern community with redundant, high bandwidth, high availability, connectivity from Northeastern's data network to the Internet (Commodity Internet (or Public Internet) )
Service Level Options
N/A
Dependant Services
N/A
Customers
Faculty, Staff, Students and groups or individuals working with the University
Users
Faculty, Staff, Students and groups or individuals working with the University
Hours of Availability
Service is available 24 x 7 x 365, except during planned maintenance and upgrades.
Support
Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357.
Version, Date last updated
N/A