Instant Messaging

The Instant Messaging service allows users to communicate and collaborate with the Northeastern University community through an instant messaging client, both stand-alone and web based are available. Service also provides the ability to transfer files, a secure chat functionality, emoticons, create screen captures, location awareness, and announcements.

The instant messaging service offers the following features: File transfers, Secure Chat, Emoticons, Screen Capture, Location awareness, Announcements, etc.

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Faculty, Staff and sponsored account holders

Faculty, Staff and sponsored account holders

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support is provided by Information Services during Service Desk hours of 7:00am - 12midnight Monday - Saturday, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Currently, there is no charge for this service.

A stand alone version of the application can be installed by navigating to nusametime1.neu.edu. Please contact the Service Desk at 617-373-4357 for any questions.

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