Service Name:

InfoCommons

Description

InfoCommons is the largest of the centrally managed labs on campus providing access to 161 computer stations. InfoCommons is open 24 x 7. The lab offers 24 Apple computers, 137 PCs, high-speed printing, quick print, scanning, walk-up technical support, access to University applications after hours/weekend telephone support, and audio-visual equipment distribution.

Functionality/Benefits

Software and hardware is centrally managed consistently. Students are able to log in with their myNEU accounts. Software updates, including virus protection, are done in a timely manner without user intervention. This service also provides a Help Desk for technical assistance to users in the InfoCommons computer lab during normal lab hours.

Service Level Options

N/A

Dependant Services

Free Print Quota, Network Distributed Applications

Customers

Faculty, Staff and Students

Users

Faculty, Staff and Students

Hours of Availability

Service is available according to the hours posted on the Information Services Website. Service can be made available at other times for specific needs on a requested basis

Support

Support is provided by Information Services 24 x 7, except during holidays and intersession. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently, there is no charge for this service.

Request for Service

This service is automatically available to those individuals that need access (with valid NU credentials). Please contact the Service Desk at 617-373-4357 for any questions.

Version, Date last updated

N/A