Service Name:

IP Address Services

Description

The IP Address Services deliver the IP address services to all customer machines, servers and websites on campus.

Functionality/Benefits

The IP Address Services provide a unique Internet Protocol (IP) address to devices, so that the devices can identify and communicate with each other on a Intranet / Internet network utilizing the Internet Protocol standard.

Service Level Options

N/A

Dependant Services

N/A

Customers

Faculty, Staff, Students and groups or individuals working with the University

Users

Faculty, Staff, Students and groups or individuals working with the University

Hours of Availability

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support

Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently, there is no charge for this service.

Request for Service

This service can be requested by contacting the Service Desk at 617-373-4357.

Version, Date last updated

N/A