Service Name:
Enterprise Integration Services
Description
Enterprise Integration Services provides consulting and development services on integration approaches for Northeastern's disparate information systems used to support academic and administrative business processes.
Functionality/Benefits
The goal is to ensure that systems and components work together and that the underlying technology can be supported by Northeastern’s Information Services Department.
Service Level Options
Service levels will vary based on the negotiated agreement between the business customer and Information Services.
Dependant Services
N/A
Customers
Business System Owners
Users
There are no users of this service, only requests from Business System Owners
Hours of Availability
Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday. Resources can be made available for specific projects on a requested basis.
Support
Support is provided by Information Services (IS), specifically the Enterprise Data Services group. Hours of support will vary depending on the negotiated agreement between the business customer and IS. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.
Version, Date last updated
N/A