Service Name:
Digital Media Services
Description
The Digital Media Service assists Faculty and their students with the production of digital media materials and to encourage and enhance their use of media technology to support teaching, learning and research.
Functionality/Benefits
The Digital Media Services include development of new materials using the latest technologies, format transfers from analog to digital. A wide range of formats and services are available.
Customized workshops are designed and presented on production techniques and use of specific software such as Blackboard, PowerPoint, and video production. Assistance and training with equipment and self-help options are available through consultation with the Digital Media Services staff.
Customized workshops are designed and presented on production techniques and use of specific software such as Blackboard, PowerPoint, and video production. Assistance and training with equipment and self-help options are available through consultation with the Digital Media Services staff.
Service Level Options
N/A
Dependant Services
Presentation Technical Support, Media/Computer Equipment, Video Conferencing
Customers
Faculty, Staff, and Students
Users
Faculty, Staff, and Students
Hours of Availability
Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday.
Support
Support is provided by Information Services during normal University business hours of 8:30am - 4:30pm Monday - Friday. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service may be requested by contacting Digital Media Services at 617-373-2466 or in person at 2 Ell (EL).
Version, Date last updated
N/A