Database Hosting

The Database Hosting service provides hosting, consulting and administration of Microsoft SQL and Oracle databases for Faculty, Staff, departments, colleges and administrative units. Database administration services include maintenance, updates, security, reporting and backups of the databases, as well as general consultation on database/application issues.

Included in the service of database hosting, Information Services will:

Create, configure, monitor, tune, and drop database instances and databases
      - Stop/start instances and databases
      - Perform database memory monitoring, analysis, and planning
      - Perform database space monitoring, analysis, and planning
      - Perform database performance monitoring, tuning, and troubleshooting

Coordinate application of database upgrades, updates, and patches on both the server and the client

Perform backup and recovery operations and maintain transaction logs

Maintain database security
      - Process System Access Requests and C/S Access Requests
      - Create database logins and roles (Oracle, SQL Server)
      - Create and distribute (in conjunction with IS Security) database passwords
      - Issue appropriate grants and revokes

Create, maintain, and drop database objects
      - Enforce naming/documentation standards
      - Create/alter/drop tables, views, indexes, etc.
      - Place tables in appropriate table spaces
      - Place tables in appropriate schemas

Support data movement activities (load, export/import, DTS/SSIS)

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Business Units, Departments, and Colleges

Business Units, Departments, and Colleges

Service is available 24 x 7 x 365, except during planned maintenance and upgrades.

Support is provided by Information Services, specifically the Database Administration group. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Currently, there is no charge for this service.

This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.

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