Service Name:

Data Sanitization and Destruction

Description

Information Security, as part of the asset disposition process or under the ad hoc service suite, sanitizes or destroys paper, magnetic, optical or other media so as to meet to DOD/NSA standards.

Functionality/Benefits

University Policy and various state and Federal laws require that data is appropriately handled when information-bearing assets are retired or change locations. Data sanitization and destruction services assure policy and regulatory compliance, and reduce loss and cost exposure.

Service Level Options

Service levels will vary based on the negotiated agreement between the business customer and Information Services.

Dependant Services

N/A

Customers

Faculty and Staff who have media containing sensitive Institutional or Personal Data

Users

Faculty and Staff who have media containing sensitive Institutional or Personal Data

Hours of Availability

Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday. Expected 48 hour turn around depending on size of media. Emergency service available 7x24x365.

Support

Support is provided by Information Services, specifically the Information Security group. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.

Charge

Currently, there is no charge for this service.

Request for Service

Customers receive certification from Information Security that their media has been wiped. Volume of media wipes reported annually to Board of Trustees Audit Committee.

Version, Date last updated

N/A