Service Name:
Application Development Services
Description
Information Services Application Development personnel provide development support for integrated applications that are centrally managed and deployed across the University. They are available for engagement to build web applications or integrate with other services as per customer specification.
Functionality/Benefits
Create a custom application to meet a business need, automate an existing process, increase efficiency, or better serve the needs of the university community.
Service Level Options
Service levels will vary based on the negotiated agreement between the business customer and Information Services.
Dependant Services
N/A
Customers
Business Owners and Business Process Owners
Users
Business Owners and Business Process Owners
Hours of Availability
Service is available during normal University business Hours of 8:30am - 4:30pm Monday - Friday. Service can be made available 24 x 7 for specific needs on a requested basis.
Support
Support is provided by Information Services (IS), specifically the Enterprise Application Development group. Hours of support will vary depending on the negotiated agreement between the business customer and IS. To obtain assistance with this service, please contact the Service Desk at 617-373-4357.
Charge
Currently, there is no charge for this service.
Request for Service
This service can be requested by contacting the Service Desk at 617-373-4357 or by completing a Request for Change form and emailing it to rfc@neu.edu. Form can be found on the Information Services web site here.
Version, Date last updated
N/A