Get Help
There are many different ways to get technology help from Information Services.
- Call our Help Line (617) 373-4357(xHELP)
- Visit us for walk-in help at the InfoCommons located on the main floor of Snell Library
- Students can visit ResNet in Speare Commons.
- We offer specialized training sessions for popular software programs and audiovisual equipment.
- Visit the A to Z index section of this website for alphabetized quick links.
- Check out our Service Catalog for detailed information about the services we offer.
- Visit myKnowledge, the new Self-Service Help Desk. Login to myNEU and check the Self-Service tab (students) or the Services & Links tab (faculty/staff).
