Get Help

There are many different ways to get technology help from Information Services.

1. Call our Help Line (617) 373-4357(xHELP)
2. Visit us for walk-in help at the InfoCommons located on the main floor of Snell Library
3. Students can visit ResNet in Speare Commons.
4. We offer specialized training sessions for popular software programs and audiovisual equipment.
5. Visit the A to Z index section of this website for alphabetized quick links.
6. Check out our Service Catalog for detailed information about the services we offer.
7. Visit myKnowledge, the new Self-Service Help Desk. Login to myNEU and check the Self-Service tab (students) or the Services & Links tab (faculty/staff).