Blackboard Support

Getting Started with BlackBoard

To access Blackboard, you will need:

• A computer with an Internet connection
• A Web browser - Firefox 3.x, Internet Explorer 6, 7, or 8 (if using IE8, please use Compatibility View for the Blackboard site). Google Chrome and Apple Safari will probably work, but are not recommended for full compatibility.
• An e-mail account
• A Northeastern myNEU account

1. Obtain your myNEU account: All current faculty and students must visit http://myNEU.neu.edu to obtain a myNEU account.

2. Students, Faculty, and Staff can log into myNEU. Students can access the link to Blackboard under the Self-Service Tab in the Study and Course Resources section. Faculty and Staff can click the Services and Links tab and click the Blackboard link in the Faculty/Staff Services section.

3. Students and Faculty in the College of Professional Studies may access Blackboard here: http://cpsblackboard.neu.edu
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Faculty Blackboard Requests

• I can log into Blackboard but I need my course site added to Blackboard.
• I need to have my course materials copied from my old course to my new course.
• I need to have one or more courses deleted. (A copy of each "deleted" course will be archived by the system administrator, in case you ever need access to the course materials in the future.)
• I need to apply for one or more special accounts for non-NU affiliates who will need access to my content.
• I need to apply for a group/collaboration site.
• I would like to view an online tutorial for Turnitin
• I need a reference manual for Turnitin
• I would like to view an online tutorial for Grademark

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Blackboard Training

Students: Click here to download the student Blackboard manual (Adobe PDF required).

Faculty: Click here to download the faculty Blackboard manul (Adobe PDF required).

Contact us

Information Services Blackboard Support
Phone:(617) 373-4357(xHELP)
Email:help@neu.edu

Northeastern University Online Support:

Phone: 866-847-1573 Email: CPSBlackboard@neu.edu